Privacy Policy

Privacy Policy

At AgniShield Technologies Pvt Ltd, your privacy will be our paramount focus. This Privacy Policy explains how we collect, use, disclose, and safeguard information from you when you access our services or visit our website. With regard to using our service, you agree with the terms herein below.

1. Information We Collect

1.1 Personal Information
We collect the following personal data:
Name, Email Address, Phone Number, Job Title. Company name and the type of business/industry. Payment information (when necessary).
1.2 Non-Personal Information
We will also collect non-personally identifiable information, such as: IP address, type of web browser, and web browser's operating system. Details on access times and pages visited.
1.3 Sensitive Information
Where the law may deem it so, we may process sensitive information only with explicit consent where necessary, under such laws as the DPDP Act, 2023, GDPR, and HIPAA.

2. How We Use Your Information

We use your data for purposes like:
Providing and improving our services.
Communicating with you on inquiries, services, and updates.
Processing payments and generating invoices.
Ensuring compliance with regulatory requirements.
Enhancing website functionality and user experience.

3. Information Sharing

We do not sell nor rent your personal data. However, we may share your data only: With trusted third-party vendors or service providers under strict confidentiality agreements. To comply with court orders or legal process and other related requirements; Protect the rights, property or safety of AgniShield Technologies or other users.

4. Data Retention

We retain your data for as long as is necessary for the performance of our business, or to meet a legitimate business need or to comply with a legal obligation. Data is deleted or anonymised once it's no longer required.

5. Data Protection and Security

We have strong protections for your data, including, but not limited to:
Encryption of confidential data.
Scheduled security scan and vulnerability testing.
Access controls against unauthorized access to data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to help us track user experience and manage site traffic and to tailor content to your preferences. You can configure cookie use through browser settings.

7. Rights

Depending on your jurisdiction, you have the right to:
Access: You have a right to a copy of your personal information.
Correction: You may correct your data that is wrong or incomplete.
Deletion: Request the removal of your personal data.
Objection: Restrict or object to data processing in specific circumstances.
To exercise these rights, contact us at privacy@agnishield.in.

8. Compliance with DPDP Act, GDPR, and Other Laws

We comply with relevant regulations, including:
Digital Personal Data Protection Act, 2023 (India): Protecting personal data and ensuring user rights.
GDPR (EU): Providing transparency and control over personal data processing.
HIPAA (US): Safeguarding health-related data for healthcare clients.

9. Third-Party Links

Our website may include links to third parties. Please note that we cannot be responsible for the privacy practices or other contents of such third-party websites.

10. Amendments to This Policy

We may update this Privacy Policy at our discretion. Any material changes shall be posted on this website and/or transmitted to you by email.

11. Contact Us

If you have questions or concerns about this Privacy Policy, kindly contact us at:
Email: privacy@agnishield.in